At Shelley Shop, we stand behind the craftsmanship and durability of our accent tables. This Warranty Policy outlines the terms and conditions under which warranties are offered for items purchased directly through our website: https://shelleyshop.site.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our accent table products, unless otherwise noted on the product page. This warranty covers:

Manufacturing defects

Structural faults or material issues under normal residential use

Please review individual product listings for any specific warranty variations or additional coverage details.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase. It applies only to the original purchaser and is non-transferable.

3. How to File a Warranty Claim

If you believe your item qualifies for warranty service, please follow these steps:

Contact Us: Email our support team at support@shelleyshop.site
Provide the Following:

Your order number

Product name and photos or videos of the issue

A detailed description of the problem

Next Steps: If your claim is approved, we will provide instructions for return, replacement, or repair.

4. Warranty Exclusions

This warranty does not cover:

Damage from misuse, abuse, or improper assembly

Normal wear and tear from regular use

Cosmetic issues not affecting functionality

Alterations, modifications, or repairs by unauthorized parties

Items purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability

Shelley Shop’s responsibility is limited solely to the repair or replacement of the defective item. We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the product.

6. Additional Notes

Return shipping costs are the responsibility of the customer, unless the item was defective upon arrival

Replacement items depend on current stock availability

Most warranty claims are processed within 5–10 business days after receiving the item

7. Contact Information

For questions or assistance with your warranty, please reach out to:

Shelley Shop – Online Accent Table Store
📍 7061 Wheeler Rd, Lula, GA 30554
📧 support@shelleyshop.site

Phone: +1 912 793 4797